How to order food machine from hengguang

• 1.Contact us

  Contact us by phone/ whatsApp / skype / viber / wechat / email, we will offer you the most suitable quotation
  

• 2.Visit

  Check our food machine and equipment in our workshops, discuss details and specifications for the production line and customer’s project.We’re also able to arrange the visiting to domestic customer factory to check running line
  

• 3.Drawings

  Engineers will design the particular production lines according to customer’s requirements and factory layout; make sure the line fits the workshop perfectly.
  

• 4.Finalize contract

  Finalize details for price, payment, shipping time, and sign the contract.
  

• 5.Producing

  Start the production immediately the first payment arrives, the sales follow up the production progress and keep customer updated.
  

• 6.Inspection

  Assemble the line in our workshop for customer inspection, then pack the whole line according to customer’s requirements.
  

• 7.Shipment

  Load the well-packed machines into containers; arrange the shipment by long-cooperated shipping agent, ship to the final port as customer directed. Sales from HG will track the whole procedure, solve problem if there is any.
  

• 8.Install

  Send engineers and technicians to customer’s factory, install the whole line, commission the running, make the sure the line is correctly assembled.
  

• 9.Train

  Engineers provide the recipe, according to local material condition and their experience. Technicians will also train the workers up until they learn well to operate the machines.
  

• 10.After-sale service

  Anytime,any problem,our sales and engineers will try our best to help to solve it.You can contact us by phone/ whatsApp / skype / viber / wechat / email.Our engineers will also go to the customers factory anytime if necessary.